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This page is the primary source of information for your migration steps and resources. Always start with this page to contact us with questions, find dates and take action on confirming your status.

Cohort 4 Migration Date: Sep 16 - 27, 2024

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How to Contact Us

We have a dedicated support team ready to help you during the migrations. To connect with us you should:

• Use the Live Chat feature on this page (bottom right hand corner)
  • Live chat with our support team is open 7:30 a.m. - 4:00 p.m.
  • Off-hours: submit your question through the chat interface and we will follow up the next day. 

Reschedule Options & Criteria

Final date to reschedule: September 11, 2024

If your assigned migration window impacts your department/unit's business needs, you may request a reschedule.

Due to the large number of migrations and the scale of the effort, we have carefully assigned sites to specific cohort groups and dates to ensure service integrity and support.

Rescheduling is only considered for:

• Significant business impact (e.g., application or transaction deadlines).
• Conflict with a major event your unit is hosting.
• The primary site manager is out and unavailable to perform the migration review.

How to Reschedule a Migration Window

Confirm Your Status

A required step that needs to be completed by Wednesday, Sep 25, 2024 11:00 AM MT. with one of the following: 

• Confirm launch for Sep 26; or 
• Request Extension #1 of migration review
• No response by 11:00 a.m. defaults to launch on Sep 26 starting at noon.

For extensions

If you have requested an extension, you will use this same form each extension week to confirm your status. For specific dates and deadlines, use the important date section on this page.

Submit your status

Cohort 4: Important Dates & Action Items

Pre-migration Planning Session: Sep 4, 2024

Summary View of Dates:

• Migration window: 
  • Week 1: Sep 17 - 19
  • Week 2: Sep 23 - 27
• Extension #1: Sep. 30 - Oct. 4
• Extension #2: Oct. 7 - 11
• Extension #3: Oct. 14 - 18

Cohort 4 Full Dates & Details 

Pre-migration Dates:

• Sep 5 at 1:30 p.m.: Pre-migration planning session

• Sep 11 at 11:00 a.m.: Deadline for Cohort 4 to make a reschedule request

• Sep. 13 at 5:00 p.m:  Site locked to content edits

Week 1 - Sep 17- 19: C4 migration

• Sep 16: Technical Migration by Web Express Team

• Sep  17, 18, 19: Sites sent to primary contact for start of migration review

Week 2 - Sep 23 - 27: C4 migration

• Sep 23 - 27: Migration Review by site team

• Sep 25 at 11:00 a.m MT. Confirm Status: 

  • Confirm launch for Sep 26; or 

  • Request Extension #1 of migration review

  • No response by 11:00 a.m. defaults to launch on Sep 26

• Sep 26 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m.;

• Sep 26at 12:00 p.m.: Extension #1 starts for sites that submitted requests

• Sep 27: Confirmed site launched by Friday, 12:00 p.m. and open for edits again; receive archive of D7 site

• Sep 27: Extension #1 migration review continues

Week 3 - Sep 30 - Oct 4: C4 Extension #1 review

• Sep 30 - Oct 3: Extension #1 review continues

• Oct. 2 at 11:00 a.m. MT: 

  • Confirm launch for Oct 3; or 

  • Request Extension #2 of migration review.

  • No response by 11:00 a.m. defaults to launch on Oct 3

• Oct 3 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m. 

• Oct 3 at 12:00 p.m.: Extension #2 starts for sites who submitted requests

• Oct 4: Confirmed sites launched and open for edits again; receive archive of D7 site

• Oct 4: Extension #2 review continues 

Week 4 - Oct. 7 - 11: C4 Extension #2 review

• Oct 7 - 9: Extension #2 review continues

• Oct 9 at 11:00 a.m. MT: 

  • Confirm launch for Oct 10; or 

  • Request Extension #3 of migration review

  • No response by 11:00 a.m. defaults to launch on Sep 26

• Oct 10 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m. 

• Oct 10 at 12:00 p.m.: Extension #3 starts for sites who submitted requests

• Oct 11: Confirmed sites launched by Friday at 12:00 p.m. and open for edits again; receive archive of D7 site

• Oct 11: Extension #3 review continues

Week 5: Oct 14 - 18 C4 Extension #3 review (final)

• Oct 14 - 16: Extension #3 review continues

• Oct 16. at 11:00 a.m.: 

  • Confirm launch for Oct 17

  • No response by 11:00 a.m. defaults to launch on Oct 17

• Oct 17 at 3:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 3:00 p.m. 

• Oct 17: Confirmed sites launched and open for edits again; receive archive of D7 site

Oct 18: End of Cohort 4 migrations and reviews. All cohort 4 sites fully launched on latest version.