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This page is the primary source of information for your migration steps and resources. Always start with this page to contact us with questions, find dates and take action on confirming your status.

Cohort 6 Migration Date: Oct. 14 - 25, 2024

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How to Contact Us

We have a dedicated support team ready to help you during the migrations. To connect with us you should:

• Use the Live Chat feature on this page (bottom right hand corner)
  • Live chat with our support team is open 7:30 a.m. - 4:00 p.m.
  • Off-hours: submit your question through the chat interface and we will follow up the next day. 

Reschedule Options & Criteria

Final date to reschedule: October 9, 2024

If your assigned migration window impacts your department/unit's business needs, you may request a reschedule.

Due to the large number of migrations and the scale of the effort, we have carefully assigned sites to specific cohort groups and dates to ensure service integrity and support.
Rescheduling is only considered for:

• Significant business impact (e.g., application or transaction deadlines).
• Conflict with a major event your unit is hosting.
• The primary site manager is out and unavailable to perform the migration review.

Confirm Your Status

A required step that needs to be completed by Wednesday, Oct 30 at 11:00 a.m. MT with one of the following: 

• Confirm launch for Oct 31; or 
• Request Extension #2 of migration review
• No response by 11:00 a.m. defaults to launch on Oct 24 starting at noon.

For extensions

If you have requested an extension, you will use this same form each extension week to confirm your status. For specific dates and deadlines, use the important date section on this page.

Submit your status

Cohort 6: Important Dates & Action Items

Summary View of Dates:

• Migration window: 
  • Week 1: Oct 14 - 18
  • Week 2: Oct 21 - 25
• Extension #1: Oct 28 - Nov 1
• Extension #2: Nov 4 - 8
• Extension #3: Nov 11 - 15

Cohort 6 Full Dates & Details 

Pre-migration Dates:

• Oct 1 at 1:30 p.m.: Pre-migration planning session

• Oct 9 at 11:00 a.m.: Deadline for Cohort 3 to make a reschedule request

• Oct 11 at 5:00 p.m:  Site locked to content edits

Week 1 - Oct 14- 18: C6 migration

• Oct 14: Technical Migration by Web Express Team

• Oct 14 - 17: Sites sent to primary contact for start of migration review

Week 2 - Oct 21 - 25: C6 migration

• Oct 21 - 23: Migration Review by site team

• Oct 23 at 11:00 a.m MT. Confirm Status:

  • Confirm launch for Oct 24; or 

  • Request Extension #1 of migration review

  • No response by 11:00 a.m. defaults to launch on Oct 24

• Oct 24 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m.; 

• Oct 24 at 12:00 p.m.: Extension #1 starts for sites that submitted requests

• Oct 25: Confirmed site launched by Friday, 12:00 p.m. and open for edits again; receive archive of D7 site

• Oct 25: Extension #1 migration review continues

Week 3 - Oct 28 - Nov 1: C6 Extension #1 review

• Week 3 - Oct 28 - Nov 1: C6 Extension #1 review

• Oct 28 - Oct 30: Extension #1 review continues

  • Oct 30 at 11:00 a.m.: 

  • Confirm launch for Oct 31; or Request Extension #2 of migration review.

  • No response by 11:00 a.m. defaults to launch on Oct 31

• Oct 31 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m. 

• Oct 31 at 12:00 p.m.: Extension #2 starts for sites who submitted requests

• Nov 1: Confirmed sites launched and open for edits again; receive archive of D7 site

• Nov 1: Extension #2 review continues 

Week 4 - Nov. 4 - 8: C6 Extension #2 review

• Nov 4 - 6: Extension #2 review continues

• Nov 6 at 11:00 a.m. MT:  

  • Confirm launch for Nov 7; or 

  • Request Extension #3 of migration review

  • No response by 11:00 a.m. defaults to launch on Nov 7

• Nov 7 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m. 

• Nov 7 at 12:00 p.m.: Extension #3 starts for sites who submitted requests

• Nov 8: Confirmed sites launched by Friday at 12:00 p.m. and open for edits again; receive archive of D7 site

• Nov 8: Extension #3 review continues

Week 5: Nov 11 - 15 C6 Extension #3 review (final)

• Nov 11 - 13: Extension #3 review continues

• Nov 13. at 11:00 a.m.: 

  • Confirm launch for Nov 14

  • No response by 11:00 a.m. defaults to launch on Nov 14

• Nov 14 at 3:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 3:00 p.m. 

• Nov 15: Confirmed sites launched and open for edits again; receive archive of D7 site

Nov 15: End of Cohort 6 migrations and reviews. All cohort 6 sites fully launched on latest version.