This page is the primary source of information for your migration steps and resources. Always start with this page to contact us with questions, find dates and take action on confirming your status.
Cohort 8 Migration Date: Nov 11 - Nov 22
On this page:
How to Contact Us
We have a dedicated support team ready to help you during the migrations. To connect with us you should:
- Use the Live Chat feature on this page (bottom right hand corner)
- Live chat with our support team is open 7:30 a.m. - 4:00 p.m.
- Off-hours: submit your question through the chat interface and we will follow up the next day.
Confirm Your Status
A required step that needs to be completed by Wednesday, Nov 20 at 11:00 a.m MT. with one of the following:
- Confirm launch for Nov 21; or
- Request Extension #1 of migration review
- No response by 11:00 a.m. defaults to launch on Nov 21 starting at noon.
For extensions
If you have requested an extension, you will use this same form each extension week to confirm your status. For specific dates and deadlines, use the important date section on this page.
Cohort 8: Important Dates & Action Items
Summary View of Dates:
- Migration window:
- Week 1: Nov 11 - 15
- Week 2: Nov 18 - 22
- Extension #1: Nov 25 - Dec 5
Cohort 8 Full Dates & Details