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This page is the primary source of information for your migration steps and resources. Always start with this page to contact us with questions, find dates and take action on confirming your status.

Cohort 1 Migration Date: August 5 - 16

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How to Contact Us

We have a dedicated support team ready to help you during the migrations. To connect with us you should:

• Use theLive Chat feature on this page (bottom righthand corner)
  • Live chat with our support team is open 7:30 a.m. - 4:00 p.m.
  • Off-hours: submit your question through the chat interface and we will follow up the next day. 

Confirm Your Status

Note: The Confirm Your Status deadline for August 28 has passed and the form is now closed. 

A required step that needs to be completed by Wednesday, August 28 at 11:00 a.m. with one of the following: 

• Confirm launch for Aug 29; or 
• Request Extension #3 of migration review
• No response by 11:00 a.m. defaults to launch on Aug 29 starting at noon.

For extensions

If you have requested an extension, you will use this same form each extension week to confirm your status. For specific dates and deadlines, use the important date section on this page.

Submit your status - FORM CLOSED

Cohort 1: Important Dates & Action Items

Pre migration Planning Session: July 23, 2024

Summary View of Dates:

• Migration window: 

  • Week 1: Aug 5 - 9

  • Week 2: Aug 12 - 16

• Extension #1: Aug.19 - 23

• Extension #2: Aug. 26 - 20

• Extension #3: Sep. 3 - 6

Cohort 1 Full Dates & Details 

Pre-migration 

Aug. 2 at 5:00 p.m:  Site locked to content edits

Week 1 - Aug 5 - 9: C1 migration

• Aug 5 - 7: Technical Migration by Web Express Team

• Aug 7, 8, 9: Sites sent to primary contact for start of migration review

Week 2 - Aug 12 - 16: C1 migration

• Aug. 12 - 15: Migration Review by site team

• Aug. 14 at 11:00 a.m. Confirm Status: 

  • Confirm launch for Aug 15; or 

  • Request Extension #1 of migration review

  • No response by 11:00 a.m. defaults to launch on Aug 15

• Aug 15 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 12:00 p.m.; 

• Aug 15 at 12:00 p.m.: Extension #1 starts for sites that submitted requests

• Aug 16: Confirmed site launched by Friday, 12:00 p.m. and open for edits again; receive archive of D7 site

• Aug 16: Extension #1 migration review continues

Week 3 - Aug 19 - 23: C1 Extension #1 review

• Aug. 19 - Aug 22: Extension #1 review continues

• Aug. 21 at 11:00 a.m.: 

  • Confirm launch for Aug 22; or 

  • Request Extension #2 of migration review.

  • No response by 11:00 a.m. defaults to launch on Aug 22

• Aug 22 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 12:00 p.m. 

• Aug 22 at 12:00 p.m.: Extension #2 starts for sites who submitted requests

• Aug 23: Confirmed sites launched and open for edits again; receive archive of D7 site

• Aug 23: Extension #2 review continues 

Week 4 - Aug. 26 - 30: C1 Extension #2 review

• Aug. 26 - Aug 29: Extension #2 review continues

• Aug. 28 at 11:00 a.m.: 

  • Confirm launch for Aug. 29; or 

  • Request Extension #3 of migration review

  • No response by 11:00 a.m. defaults to launch on Aug 29

• Aug 29 at 3:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 3:00 p.m. 

• Aug 29 at 3:00 p.m.: Extension #3 starts for sites who submitted requests

• Aug 30: Confirmed sites launched by Friday at 12:00 p.m. and open for edits again; receive archive of D7 site

• Aug 30: Extension #3 review continues

Week 5: Sep 3 - 6 C1 Extension #3 review (final) 

• Sep 3 - 6: Extension #3 review continues

• Site launches on Sept 5

  • All extension #3 sites will automatically be scheduled for a site launch starting on Sep 5 at 12:00 p.m. 

• Sep 5 at 12:00 p.m.: Launch process starts; Site team pause on edits at 12:00 p.m. 

• Sep 6: Confirmed sites launched by Friday at 12:00 p.m. and open for edits again; receive an archive of D7 site in an email.

Sep 6: End of Cohort 1 migrations and reviews. All cohort 1 sites fully launched on the latest version.