MyISSS (Student/Scholar Portal)
MyISSS online services is your portal for ISSS immigration-related request e-forms and notifications.
How to Access MyISSS Portal
- Open the portal at https://isss.cu.edu
- It is recommended that you use the FireFox browser with the MyISSS portal
Select the Login button
Select your Campus (CU 麻豆影院)
- Login using and IdentiKey password
- If given an option, select Full Client Services (NOT Limited Client Services)
MyISSS Overview
Guides
- Accessing the F-1 Student Immigration Check-In Form
- Accessing the J-1 Student Immigration Check-In Form
- Accessing the Prospective Exchange Visitor (Scholar) DS-2019 Request E-Forms
- Canceling a Request in the MyISSS Portal
Currently Available Forms
Below are listed the different categories of forms as they appear in the portal and the forms within each category. Click on any of the form names to see a description of which immigration status the form is available for currently and when the form should be submitted. Please note that the e-forms for students in F-1 status are being prioritized. Please reach out to ISSS if you have issues finding an e-form.
- It is recommended that you use the FireFox browser with the MyISSS portal
E-Form File Upload Types
Files uploaded in e-forms must be in one of the following file types: pdf, tif, tiff, jpg, jpeg, gif, png, bmp, doc, docx, txt, xls, xlsx, msg, ppt, pptx, htm, html.
Service Alert: MyISSS E-Form Submission Errors
The MyISSS portal is currently experiencing intermittent file upload and e-form errors that may impact e-form submissions.
If you encounter difficulty submitting an e-form, try the following actions:
- Ensure that the name of any files that you are uploading in the e-form have all valid characters such as letters and numbers. File names cannot include commas or colons as commas and colons will break the upload.
- If you are unsure if you are encountering a file name error, remove the file from the e-form, rename it with a simple file name (e.g., your name), and upload it again.
- Remove files you uploaded in the e-form, save as a draft and then upload them again
- Use different browsers to access the MyISSS portal
- Use a private browser session
- Use a different computer/device
If you are unable to resolve the error after trying these actions, email ISSS for assistance.