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Account Statements, Payments and Refund Policies

Current Programs on Coursera: Costs

Account Statement for Reimbursement

You can view and download an account activity statement in . Log in to Buff Portal, locate the Student Account & Finances card and click "Account Statement." You may be prompted to allow a popup window, then enter the date range you want and click “Submit.” If you have any questions, please contact sf-specialprograms@colorado.edu.

Payment Methods

Pay with ECheck

Using a traditional U.S. checking or savings account, you will be able to pay online with eCheck. There are no fees associated with this payment method. 

Pay with Flywire

We have partnered with Flywire to accept payments from international students worldwide. International students and families can easily and securely pay in their country's currency, using local payment methods from the convenience of their home. Flywire provides a Best Price Guarantee: if a better exchange rate at the student or family’s bank is found within two hours of booking a local currency bank transfer with Flywire and the quote from the bank is sent, Flywire will match it. With real-time tracking and 24x7 multilingual support, millions of students and families around the world already trust Flywire for payment processing. Watch  for more information.

Please note that this is a multistep process. You will be enrolled in the course once you have completed all payment steps. Assignment and exam dates will not be adjusted for delays in payment and enrollment. Check the course calendar in Coursera before selecting this payment method to ensure you have enough time to complete all coursework. Otherwise, please consider enrolling in the next session.

Pay with Credit or Debit Card: 2.85% Service Fee

We accept U.S. credit and debit cards: American Express, Mastercard, Visa and Discover. In order to offer this option, a nonrefundable 2.85% service fee is charged by NelNet Campus Commerce for each debit or credit card transaction. You will receive two receipts: one for the tuition payment and one for the service fee. Because the service fee is assessed by NelNet Campus Commerce, the service fee will not show on your account activity statement. 

Late, Returned or Canceled Payments

Please visit Paying Late and Returned Payments. 

Financial Holds

If you have a financial hold, you can begin your coursework. The financial hold will not prevent you from attending class. If the balance due remains unpaid, the hold will prevent you from enrolling in other courses until the balance is paid in full.

Refund Policy

To receive a full refund, two requirements must be met: you must submit a drop request within 14 days from the class start date or your enrollment date, whichever is later; and you must not have accessed restricted content in the course. Visit the the Office of the Registrar’s Special Programs website to drop classes or withdraw.

• If you paid with a U.S. credit card, the refund will go back to the credit card company. Refund processing may take up to 10 business days, longer if your credit card company requires additional days for processing.
• If you paid by eCheck and have set up direct deposit for refunds, deposits are made nightly except on weekends. (Direct deposit for refunds is different from direct deposit for payroll. To set up direct deposit for refunds, log in to Buff Portal, locate the Student Account & Finances card, click "Direct Deposit" and then complete the information.)
  If you do not set up direct deposit, refunds are mailed once a week to your "mail" address. If there is no "mail" address, it will be sent to your "home" address. See Addresses to find out how to check your address.
• If you paid using Flywire, refunds are processed weekly through Flywire and will take up to 10 business days.

Contact Information

For tuition account, payment and refund questions, please contact sf-specialprograms@colorado.edu.

For all other questions, please contact your department.