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From Business at Leeds 2022 | Full issue

The biggest challenges facing the world are interconnected. Leeds alumni are out there seeking solutions.

“I knew there would be uncertainties,” Maggie Grout said of starting her nonprofit business. “But I didn’t really expect most of the events that have unfolded since we started.” 

You could forgive Grout (Management, Strat, Entr’21) for not predicting a war, increasing geopolitical conflict, a pandemic, surging inflation and tangled supply chains in 2015, when she first began pursuing Thinking Huts. The nonprofit, which builds 3D-printed schools in developing countries, opened its first school this spring, in Madagascar—and as you might expect, it was a learning experience. 

“I may have been too optimistic in my planning,” she said. “The main takeaway for me, as we look to the next schools, is to make sure I’m giving myself enough room if things don’t go right, especially on the supply chain and shipping side.”

It’s a story that resonates with Leeds alumni, who are confronting seismic changes that have been uneven in their impact and hard to predict.

Making up for a late start

Ryan McMunn (Mktg, Mgt’02), owner and CEO of Tricam Industries, said tension between the United States and China forced the company to pivot its production operations. 

“We got a late start on Southeast Asia,” said McMunn, whose company designs and sells consumer products like ladders and landscaping equipment. Pre-tariffs and pandemic, all its manufacturing was done in China, “but we opened up five factories in Southeast Asia, and we’ll probably be doing more there in the future.” 

“And even if the tariffs are dropped, there’s too much political turmoil within China,” he added. “When manufacturing comes back there, it won’t be the same.”

McMunn is hardly the only pessimist about U.S-China relations. Gurumurthi Ravishankar, faculty director of the master’s in supply chain management at Leeds, said he expects to see more manufacturing move to Southeast Asia, India, Mexico and even the United States—“but it’s easier said than done.”

“It makes for good press to say you’re moving manufacturing back to the U.S., but it’s not easy to accomplish,” he said. “You can’t abandon the investments and partnerships you’ve made around the world, and even when you do make an announcement, you’re still five or six years away from creating products—not to mention a $10 billion or $15 billion investment.”

And as the discussion around global operations expands into the policy arena—“People who didn’t know what this was two years ago, now they stop you on the street to tell you about their supply-chain problems,” Ravishankar said—it’s attracting attention from professionals who see this is an area ripe for innovation. Among them is Mike Cordano (Bus’87), who called himself “obsessed with technology as a catalyst to evolve companies, business, markets—the world.”

“We’re in a period of what I’d call accelerated evolution,” said Cordano, founder and partner of Prime Impact Capital. “The rate and pace of tech-driven change is creating a steeper slope of broader disruption around how people work—and the ways they work—worldwide.” 

For the past 30 years, globalization was about driving down costs, he said. “But globalization as we knew it is being challenged by the broader geo-political environment in Asia and Europe. Based on those dynamics, we’re seeing pressure to modify trade relations, potentially leading to some level of decoupling of certain parts of the global economy.”

Chip away at the problem

As an example, Cordano pointed to the worldwide semiconductor shortage. Federal legislation aimed at domestic manufacturing has generated plenty of chatter, even though it’s yet to bear fruit.

“Making semiconductors here isn’t the lowest cost, most efficient way to do it, but there’s other concerns in play, from IP control to supply chains and continuing innovation,” he said. 

MORE: Chips Ahoy? Federal Incentives No Guarantee of More U.S.-Made Semiconductors

Anna Fatelnig enrolled in the master’s program in supply chain management at Leeds because she saw the potential for innovation in the empty shelves of her local supermarket during quarantine. 

“We need people who can step in and find ways to make the world more agile for the next event—because I don’t believe this was the last pandemic in my lifetime,” said Fatelnig (MSSCM’22), now a procurement coordinator at F. Schumacher & Co., in New York. “It’s an ever-changing world, and companies have to adapt and change as well.” 

She said what she most appreciated about her classes was how relevant the assignments and cases were in a time of great disruption. 

“Everything we talked about was presented with real examples that didn’t happen 20 years ago,” she said. “It was more like stuff from two weeks ago.” 

Two weeks, of course, now feels like long-term planning when it comes to real estate investment, said Cyndi Thomas (MBA’01), managing director at RCLCO and a member of the advisory board to the CU Real Estate Center. The consulting and advisory firm, which serves clients around the world, revises its own guidance “probably every other week” in response to the forces shaping real estate. 

“Traditionally, real estate is viewed as an inflation hedge, because it’s repriced on a somewhat regular basis,” especially asset classes like apartments, hotels and self-storage facilities with shorter-term leases, she said. “Currently, institutional investment activity for assets with longer-term leases, without the ability to increase revenue, is muted because of higher interest rates, resulting in the potential for negative leverage.” The bid-ask spread between sellers and buyers, she said, has widened.

The development side of the industry, meanwhile, has fallen victim to supply shortages, a labor crisis and high operations costs for projects like hotels, apartment communities or senior housing. That’s created a lot of scrambling so that Thomas can provide the right advice to the institutional investors she works with. 

'We're in unknown territory'

“The pace of change over the past 90 to 120 days, in terms of what we’re seeing and how we’re advising people, has been shocking,” she said in summer, 2022. “We’re in unknown territory.”

It may sound bleak, but Thomas is optimistic about the caliber of young professionals coming up in real estate and business. 

“What makes them special is their curiosity, which is so important in an interconnected world,” she said. “Being able to connect the dots from understanding what is happening over here, and what that means for my business and my personal life, is the big-picture perspective that the business world is going to need going forward.”

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An Eye to the Future

With all the changes driven by how interconnected the business world is, how can alumni and aspiring leaders manage to stay nimble? 

Mike Cordano says an ability to be adaptive will help set people apart. 

“What is effective today, at whatever level you enter the workforce, will change as time and methodology changes,” he said. “More than particular skills, be willing to learn and persevere. Those are the things the environment will dictate will be required. Those attributes will serve you well.” 

A few other future-focused ideas he shared: 

• Hybrid is here to stay. “Fully remote work is going to lack some of the creativity and culture building that humans strive for,” he said. But he said he likes the balance hybrid work offers and expects it to remain a long-term trend.
• Global talent war. Related, of course, is how talent searches can now extend far beyond traditional boundaries. Interestingly, normalization of pay is going along with that, so Silicon Valley salaries may not translate for an engineer working out of state. 
• A.I. at work. Cordano said A.I.’s impact on work will look like the transition from an agrarian society after the Industrial Revolution. “It’s really going to drive adaptation to what kinds of work people do, and some work is very ripe for automation,” he said. “But at some point, there will be a dislocation in how people earn their living.”  

A World Apart

Ryan McMunn knows the challenges of global business better than most: He lived in China for eight years, until 2012, with the goal of truly immersing himself in the language and culture of its people. 

That helped him forge incredible relationships, and is a main reason he supports scholarships that create opportunities to have global experiences, such as studying abroad or pursuing a certificate in international business.

“While we do a lot right in our country, there’s opportunity to take some of the knowledge gained from overseas and bring that back to the U.S.,” he said. “I want people to get that experience—to give students opportunities to see what we’re missing in the States, and to understand that just because we do something a certain way doesn’t mean it’s the best way or the right way.”  

At Leeds, that starts early. Beyond a goal of giving every student an international experience, the school offers the First-Year Global Experience course, giving freshmen exposure to global topics, case and consulting projects with foreign companies, and a visit to another country. 

Quynh-Thi Nguyen said the First-Year Global Experience was a major selling point in choosing Leeds. 

“Even coming from a diverse background, studying abroad gave me so much perspective,” said Nguyen (Fin, Econ’25), whose parents immigrated to the United States from Vietnam. This spring, Nguyen visited business and cultural sites in Iceland, which offered a chance to do case studies and meet leaders at companies working in the geothermal energy industry. 

“It was one thing to learn about geothermal in class, and another thing to talk to businesses and see how much the country relies on it, and how creatively people have used it,” she said.