The Department of Human Resources invites CU-麻豆影院 employees to attend upcoming seminars, workshops and groups facilitated by the Faculty and Staff Assistance Program (FSAP) and Office of Organizational and Employee Development (OED). All programs are offered free of charge to CU-麻豆影院 employees. Register now! Space is limited and sessions are filling up fast.
OED Seminar: Emotional Intelligence
Date: July 22, 2014
Time: 9 - 11:30 a.m.
Location: ARC 346, East Campus
Presenter: Amy Moreno, Training Specialist, Office of Organizational and Employee Development
Lauren Harris, Training Specialist, Office of Organizational and Employee Development
Emotional Intelligence (EI) is the ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. EI has been shown to increase job performance, productivity, and personal excellence. Come to this 2-hour seminar to explore this important ability and gain skills to improve your own emotional intelligence.
To register, please visit or call 303-492-8103.
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FSAP Workshop: Understanding Credit: How to Read Your Credit Report and Improve Your Credit Score
Date: Thursday, July 24, 2014
Location: UMC 425
Time: 12 - 1:30 p.m.
Presenter: Laura Zavala, Business Development Officer,
If you have ever applied for a credit card or loan, you know how vital a role your credit report plays in your financial health. This information directly impacts your ability to buy a car or home, obtain insurance, rent an apartment, or even get a job. Be sure that your credit report reflects the real you. This presentation is designed to help you understand the system and positively impact your score, regardless of your financial situation. Topics include:
- Implications of your credit score
- Other credit considerations
- Information in your credit report
- How to improve your credit score
- What counts against you in your credit report
- How to fix errors on your credit report
Elevations also offers a 鈥淩eality Check-Up鈥� where CU employees can set up private, half-hour appointments to review their credit reports line-by-line and can receive their Experian credit score (credit scores are free for Elevations members and around $6 for non-members).听
Please email Yee.Chan@colorado.edu or call 303-492-3020 to register.
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OED Seminar: Customer Service
Date: July 29, 2014
Time: 9 - 11:30 a.m.
Location: ARC 346, East Campus
Presenter: Omaira Bankston, Sr. Training Specialist, Office of Organizational and Employee Development
Lauren Harris, Training Specialist, Office of Organizational and Employee Development
Can you quickly identify your customers and how to best serve them? Have you ever found yourself in a customer service nightmare? This interactive seminar provides practical skills for identifying customers and delivering great customer service. Come join us to learn how to deal with all customers, pleasant and challenging, and create a positive experience for all.听
To register, please visit or call 303-492-8103.
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OED Seminar: Communication
Date: May 13, 2014
Time: 9 鈥� 11:30 a.m.
Location: ARC 346, East Campus
Presenter: Omaira Bankston and Amy Moreno
There are many reasons communications may fail. In many communications, what is being said may not always match how the message is being received. This interactive seminar focuses on identifying a communication model and how it works, analyzing barriers that inhibit listening skills, and the techniques used to increase effective listening. If you're committed to enhancing this skill, then this seminar is designed for you!
To register, please visit or call 303-492-8103.
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OED Program: Managing the CU-麻豆影院 Way
Dates: Aug. 5 and 6, Oct. 8 and 9, Dec. 2 and 3
** Please note that August session is full, waitlist available
Time: 8:30 a.m. 鈥� 4 p.m.
Location: ARC 346, East Campus
Facilitators: Amy Moreno, Training Specialist, Office of Organizational and Employee Development
Lauren Harris, Training Specialist, Office of Organizational and Employee Development
The 鈥淢anaging the CU-麻豆影院 Way鈥� training course is a two-day program which focuses specifically on the knowledge and skills necessary to be a successful manager at CU-麻豆影院. The training approach includes an overview of related policies and procedures, but will primarily focus on helping participants understand best practices and why they should care about these important topics.
Participants will learn the following in an interactive and engaging training environment:
- Support and inspire employees with the CU-麻豆影院 culture, mission, vision and values
- Engage employees and foster a positive work culture from hire to retire
- Use effective recruitment and compensation strategies to attract and retain the best talent
- Manage and support employee performance
- Navigate performance issues and follow appropriate disciplinary processes when necessary
- Manage employee leave and accommodate requests
- Foster an inclusive learning and working environment free of discrimination and harassment
- Connect with the valuable resources available on the CU-麻豆影院 campus
New employees to the 麻豆影院, at all levels of management, who will be directly or indirectly supervising any Classified or University Staff; employees recently or soon-to-be promoted to a supervisory role over Classified or University Staff; and supervisors and managers seeking a refresher course or to elevate their existing skills and understanding of the unique aspects of managing at the 麻豆影院 are encouraged to attend.
To register, please visit or call 303-492-8103.
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Topic: EnergySmart Program
Date: Wednesday, Aug. 6, 2014 (English)
Date: Thursday, Sept. 4, 2014 (Spanish)
Location: UMC 425
Time: 12 - 1:30 p.m.
Presenters: Margaret M. Rogers, Community Action Lead, Populus, LLC
Paola Alonso, Energy Advisor
Attention 麻豆影院 County homeowners, first-time homebuyers, future homeowners and landlords. If you鈥檙e thinking of replacing your furnace or A/C unit, adding insulation, or your home is uncomfortable, come learn about 麻豆影院 EnergySmart. Benefit from expert assistance on energy efficiency projects for your home. Information will be provided on simple do-it-yourself projects up to projects that involve paid consultation and expert changes/upgrades. Information will also be provided on the EnergySmart-Elevations partnership to provide low-interest loans for efficiency changes to your home. Don鈥檛 live in 麻豆影院? General information and referrals will be provided on other local Front Range homeowner/homebuyer home efficiency programs. Light lunch will be provided by Elevations Credit Union. For more information, .
Please email Yee.Chan@colorado.edu听or call 303-492-3020 to register.听
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OED Seminar: Selecting and Interviewing Student Employees
Date: Aug. 7, 2014
Time: 10 a.m 鈥� 12 p.m.
Location: UMC 382 鈥� 386
Presenter: Natalie High, Office of Financial Aid
Not sure where to start with hiring student employees? Learn how to write a job听announcement that will attract students who have the skills needed for the job. Questioning, selecting, and interviewing techniques will听be taught as well as practiced.
To register, please visit or call 303-492-8103.
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OED Seminar: Time Management
Date: Aug. 19, 2014
Time: 9 鈥� 11:30 a.m.
Location: ARC 346, East Campus
Presenter: Omaira Bankston and Amy Moreno
Do you find yourself wishing there were more hours in a day? Are you spending a lot of time looking for misplaced items on your desk and your filing cabinets? Getting and staying organized takes discipline and commitment. Attend this workshop to learn how to organize your and manage your work more efficiently.
To register, please visit or call 303-492-8103.
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To learn more about the programs and services offered by the Faculty and Staff Assistance Program, we encourage you to visit .
Did you know that Organizational and Employee Development is available for department or unit trainings? Please call 303-492-6475 to discuss your training needs.
To learn more about the programs and services offered by Organizational and Employee Development, we encourage you to visit .听